Privacy Policy

At Verdant Zone, we value your privacy as deeply as we value the integrity of our root systems. This Privacy Policy explains how we collect, use, protect, and share information when you visit verdantszone.com or make purchases from our premium plant collection.

1. Information We Cultivate

Like carefully tending to our specialty cultivars, we responsibly gather:

• Root Information: Name, email, shipping address, and payment details when you make purchases
• Growth Data: Order history, plant preferences (e.g., your interest in Japanese maples or show-stopping Azaleas)
• Environmental Factors: IP address, browser type, device information, and pages visited
• Pollination Data: Information you provide when contacting our Garden Support team

2. How We Nurture Your Information

We use your data with the same care we apply to our rare conifers:

• To process and ship your botanical specimens worldwide (excluding restricted regions)
• To provide personalized care recommendations based on your plant selections
• To improve our greenhouse of digital services
• To communicate about orders, rare plant arrivals, and gardening insights
• To comply with legal growing requirements

3. Sharing Your Botanical Data

We never sell your information. Like protecting delicate seedlings, we only share when necessary:

• With payment processors (Visa/MasterCard/JCB/PayPal) to complete transactions
• With shipping carriers to deliver your premium plants
• When required by law or to protect our nursery’s rights
• With service providers who help our digital ecosystem thrive (under strict confidentiality)

4. Securing Your Digital Greenhouse

We implement PCI-DSS Level 1 security standards—the same protection we give your financial data as we give our rarest specimens:

• 256-bit encryption for all transactions
• Tokenization replacing sensitive data with unique identifiers
• Zero data storage policy for payment information
• Regular security audits like we conduct soil tests

Data is stored in secure facilities with limited access, just as we protect our hybrid cultivars.

5. Your Gardening Rights

You may:

• Access or request correction of your personal data
• Request deletion of non-essential information (subject to legal requirements)
• Opt-out of marketing communications (while retaining order updates)
• Restrict certain data processing
• Receive your data in portable format

To exercise these rights, contact our Garden Support team.

6. Cookies & Tracking Technologies

Like carefully placed garden markers, we use:

• Essential Cookies: For root system functions like shopping cart and login
• Performance Cookies: To understand how visitors navigate our digital nursery
• Marketing Cookies: To show relevant plant recommendations (you may opt-out)

We honor Global Privacy Control signals and Do Not Track browser settings.

7. International Transfers

For our international collectors (excluding Asia and certain regions), data may be transferred outside your country with appropriate safeguards, just as we carefully package plants for overseas shipping.

8. Policy Updates

We may update this policy as our digital garden evolves. Significant changes will be communicated through our newsletter or site notices.